Head of Design

Sean Temlett  is a lecturer in strategy, marketing and innovation at the Wits Business School. He holds a MBA from WBS and achieved distinction in his research thesis titled “Customer Satisfaction and how it affects Profitability in SA Banks”.   He is also a visiting lecturer at UCT GSB and a research fellow at Duke, The Fuqua School of Business.

Sean has 14 years experience in retail and investment banking, culminating in the development of a full transactional banking capability for Investec Bank and a gold medal award for the bank from The International Retail Banker for the most profitable new retail banking product in 2000.  Prior to that Sean spent 10 years in retail banking where he became the youngest ever recipient of the Permanent Bank chairman’s award for the most outstanding employee in the group and recipient of the Old Mutual Business Builder of the year award.  Together with Gail Kelly (now CEO of Westpac in Australia) he negotiated and implemented South Africa’s first co-branded Visa Card; the SBSA Ops in Africa Voyager Visa product suite.

Sean joined WBS in 2002 and in 2004 and 2007 he was awarded the WBS Award for the best full-time lecturer at the School.  Sean completed a year-long sabbatical at Duke University where he attended the PhD programme in strategy and innovation.  He is currently a PhD candidate at Wits completing a longitudinal investigation of endowment traps in SA banks.

Personal and Group Effectiveness

Jayashree Naidoo obtained a Diploma in Higher Education at the University of Natal and specialised  in Psychiatric Education she then held the position of Head of Clinical Teaching in the Department of Psychiatry at the King George hospital. While in Natal, she served on the Committee for Regional Human Resource Development as part of the RDP and Development Programme for Health Professionals.

Jayashree moved to Gauteng to take up a position at the Medical School of the University of the Witwatersrand, where she lectured for 5 years, her speciality being in the Human Behavioural Sciences and their application for the health professional.

She was involved in curriculum development and lectured in the Faculty of Health Sciences.   While employed at the University of the Witwatersrand, Medical School she was exposed to private sector people development. Jayashree recognised the opportunity to make a shift in her career path, to use her skills and expertise in a different environment as a executive/life coach, management trainer and facilitator. She continues her relationship with the University of the Witwatersrand as an external examiner and moderator.  Jayashree is an expert in the field of human capital development, both at corporate and individual executive coaching levels and is the director of Tact Consulting (Pty) Ltd, Human Capital Development.  She co- project managed a sixteen month R5m provincial skills training and development initiative for the Gauteng Department of Transport Roads and Public Works, and was instrumental in the design and development of training material and multi-media training solutions.

Jayashree is a certified Neuro Linguistic Programming (NLP) Master Practitioner (International NLP Trainers Association and Professional Guild of NLP). NLP is a powerful outcomes –based change management discipline and   she has applied her knowledge and expertise at a number of corporate organisations, where both the individual and the broader organisation have confirmed value add.

She currently lectures at the Gordon Institute of Business Science in the areas of Leadership and People Management, Diversity Management, High Impact Coaching and Mentorship, Personal Mastery, Executive Emotional Intelligence and Organisational Behaviour and Leadership.

Chief Economist and Vice President of the African Development Bank

Professor Mthuli Ncube is the Chief Economist and Vice President of the African Development Bank, and holds a PhD in Mathematical Finance from Cambridge University, UK, on “Pricing Options under Stochastic Volatility”.  As Chief Economist, he oversees the Economics Complex, which is focused on the process of knowledge management within the bank and with its partners, and general economic strategic direction of the bank. In this regard, he looks after the Development Research Division, Statistics Division and African Development Institute, all of which are headed by Directors who report to him. That is, knowledge generation, knowledge acquisition, knowledge dissemination, and knowledge sharing, and capacity-building. As a Vice President, he is a member of the senior management of the Bank and contributes to its general strategic direction.

Before joining the Bank, he held the post of Dean of the Faculty of Commerce, Law and Management at the University of the Witwatersrand (Wits), Johannesburg, South Africa, and before that was Dean and Professor of Finance at Wits Business School.  He led Wits Business School to a point where it was rated at 45 globally by the UK Financial Times in 2007.He has extensive experience as an Investment Banker, and was founding Chairman of Barbican and Selwyn Capital, which are involved investment banking.

Prof Ncube was also a regulator, and served as a Board member of the South African Financial Services Board (FSB), which regulates non-bank financial institutions in South Africa.

He is also Chairman of the Board of the African Economic Research Consortium, a network that develops economists in Africa, with which he has been associated for the last 20 years.

He is also Chairman of the Global Agenda Council on “Poverty and Economic Development” (World Economic Forum).

Prof Ncube is also a Governor of the African Capacity Building Foundation.

Previously, Professor Ncube worked for INVESTEC Asset Management as a Portfolio Manager and Head of Asset Allocation Strategy.  He also managed Investec’s Global Managed Fund, an offshore umbrella-fund registered in Ireland.  The fund had five other funds under it with investments in US, Japanese and European Equities, bonds and money markets.

Prior to joining the corporate sector, Professor Ncube was a Lecturer in Finance at the London School of Economics, UK, where he taught and supervised undergraduate and graduate students in finance and investments, and general theory of asset pricing.

He has published widely in the area of finance and economics, and some of his papers have won awards.  Some of the papers have been published in international journals such as the Journal of Econometrics, Journal of Banking and Finance, Mathematical Finance, Applied Financial Economics, Journal of African Economies, among others.  He has also published 4 books, namely: Mathematical Finance; South African Dictionary of Finance; Financial Systems and Monetary Policy in Africa; and Development Dynamics: Theories and Lessons from Zimbabwe; and a book manuscript on Finance and investments in South Africa.

His interests are in golf, reading and painting. He is married to an Engineer with whom they have 4 children.

After graduating with a Bcom degree from Wits University, David joined the family financing business. He later returned to the Wits Business School to study for an MBA and graduated with first class passes in a number of subjects.

He then joined an IT company as an account manager, taking clients through the sale and implementation of various products. Thereafter he joined a consulting company, and specialised in value creation. He developed financial models that reflected the operation of the company. This enabled it to do “what if” analysis to measure the effect certain decisions would have on value created in the business.

David, on the request of the Wits Business School, agreed to lecture on their Certificate Programme for Management Development, which he has been doing on a free-lance basis since 1997. He has also lectured on the MBA and many other programmes.

David is the author of the book, Basic Business Calculations published in 2001. He specialises in ridding delegates of their fear of numbers and understanding how numbers work in business and in the sales process. The book has sold in excess of 17,000 copies in South Africa.

David is currently involved in a small training business, as well as assisting small companies to develop and undertaking 1 on 1 management coaching.

David won the best part-time lecturer of the year award at the Wits business school for 2010.  David will show you how to make things “count” and is well known for his easy lecturing style, motivational effect and sense of humour.

David Bohm said “The most important thing going forward is to break the boundaries between people, so we can operate as a single intelligence.” That’s what Burgert does. He has extensive experience in designing and delivering creative and participative processes that shift human behaviour from being rigid, disconnected and unproductive to being adaptive, innovative and integrated.

Burgert is a registered Organisational Psychologist with the South African Health Professions Counsel of South Africa. The topic for his Masters’ research was the use of Improvisational Theatre practices for creating a climate for team innovation.  In 2010 his research article, entitled “Improvisational theatre as team development intervention for climate for work group innovation” was published in the SA Journal for Industrial Psychology.  He has also presented workshops at national and international conferences on innovation, collaboration, coaching and learning design.

Burgert has facilitated workshops on topics such as adaptive leadership, team innovation, collaborative creativity, vision and values alignment, facilitation and coaching skills and customer service at business schools such as the Gordon Institute for Business Science (GIBS), Wits Business School and the University of Cape Town’s Graduate School of Business (GSB), as well as companies such as SAB Miller, Siemens Health Care Diagnostic, Discovery, Deloitte, The Spar Group and Mediclinic.

Burgert is one of 28 certified Applied Improvisation practitioners in the world.  Applied Improvisation is the practise of applying improvisation skills to situations in business and organisational life. It loses its connection to theatre performance and forges a new relationship with work performance. To provide an even more solid foundation for this practise Burgert grounds the methodology in the latest research in Neuroscience.   He is an improvisational theatre actor and teacher.

He studied improvisational theatre at the IO theatre in Chicago USA and is part of the longest running Afrikaans improv comedy group Lagnes.  Burgert is a family man.  He is married to the beautiful, courageous and creative Lucille, mother of their twin daughters and son.

Programme Director

Makgathi is a registered Arts Therapist with the Health Professions Council of South Africa, she has taught psychology at two universities (Vista University- now University of Pretoria, and Rand Afrikaans University- now University of Johannesburg).  She has worked as a therapist and coach, and performed professionally on stage.  She has post graduate degrees in Psychology, Speech and Drama and Anthropology at Rhodes University in Grahamstown and Vista University in Pretoria.  She received a Masters Degree in Dance Movement Therapy at Antioch Graduate School in New Hampshire (through a Fulbright Scholarship), and her Doctoral Degree in Psychology at Rand Afrikaans University, in Johannesburg.

Her work centres on personal development, and the self within the context of the larger team/community/system. The paradigm she holds is appreciative and strength-based, oriented towards the belief that we have the capacity for the betterment of the self. Inquiry and reflection are used as essential tools for the enhancement of the understanding and appreciation of self, in order to serve oneself and others. Meaning and purpose (or the search thereof) form a cornerstone of this framework.

Makgathi works in the NGO sector with women, and young people. She helps individuals re-connect with themselves, with their dream, and with the inner energy necessary to pursue and achieve that dream.   Her corporate engagements cover programmes such as Executive Development Programmes, Emerging Leadership Development Programmes, Women in Leadership, Train the Trainer on a number of programmes, Leadership Presence, Leadership for Results, Self-Storying in Stillness Retreats, Mentorship Training Programmes, Business Presentation Skills, various Diversity Training Programme, Having Crucial Conversations, all conducted with clients representing various levels of government, the private sector, academia and civil society.

Makgathi has experience in the following instruments and methodologies: Bar-On EQ assessment, 360 assessments, Cognitive Personality Profile, Assessment Centres, Personality Type Indicator Assessments, Open Space, World Café and Forum Theatre.   When not growing people, Makgathi can be found reading, running and vegetable gardening.

Head of CE and Loyalty

Aki Kalliatakis is the founder and Managing Partner of The Leadership LaunchPad, a consultancy he founded in 1989 focused on customer loyalty. His degree in psychology gave him the basis for understanding people issues at work, and – after holding HR and marketing positions in a number of companies – he now focuses exclusively on helping clients improve their capabilities, culture, infrastructure and architecture in customer management.

Together with many professional associates and licensees in SA, and other countries, The Leadership LaunchPad insists on customised strategies for customer loyalty at all levels. Aki is often invited to talk at local and international conferences and workshops for many global blue chip clients.  (These include SAB-Miller, Mercedes Benz, KPMG, PG Glass, Avis, Nando’s, SPAR, ExecuJet, Alexander Forbes, Nedbank, Deloittes, Microsoft, Ranbaxy, Vodacom, Toyota, Liberty Life, Pick ‘n Pay, Standard Bank PPC, Coca Cola Shanduka Beverages, MTN, Nashua Mobile, Liberty Life, First National Bank, and Virgin Mobile.)

In addition, as a “closet academic,” Aki lectures on various MBA and Executive Development Programmes at Wits Business School, Henley Management College (part of the University of Reading in the UK,) and Duke University.

His energy and enthusiasm for customer management is obvious, and he is also a voracious reader and writer. With eight business books (including a business novel,) under his belt, and hundreds of articles in management journals like the Financial Mail and websites like BizCommunity, he also regularly appears on various South African television and radio programmes as a commentator.

Aki dispenses practical advice for delighting customers, and his humorous,  entertaining style reflects his childhood dream of playing in a rock band – a dream which he has not completely abandoned.  He is married with two young sons, and his hobbies include being in the African bush, astronomy and music.

Business Process Re-engineering

Trevor has spent over 20 years as a management consultant in the field of Business Process Re-engineering and has advised over 500 companies in South Africa and internationally on corporate strategy, structure and internal processes. In addition he has served as CEO and Chairman for South African organizations in such diverse fields as metals refining, industrial product manufacture, printing, IT equipment supply and civil engineering projects.

In recent years Trevor has become involved in evaluation of information efficiency and management of knowledge in a wide range of operations. This has included consulting to management on knowledge creation, dissemination and use of information within organizations, assessment of document creation and output strategies and project management of systems, supporting software and hardware installations for both small and nation-wide organizations.

Trevor also lectures at the Wits Business School on Operations Management and Project Management and has been a guest lecturer at the Graduate School of Business in the field of Strategic Marketing and Business Strategy

Director of Executive Education

Besides being an experienced facilitator in Business Strategy, Marketing, and Corporate Governance & Risk, Andrew is Director of Executive Education for Wits University’s School of Economic and Business Sciences (SEBS). He works in close collaboration with Wits Commercial Enterprise.

In addition, he lectures Business Strategy and Marketing at post-graduate level, and supervises Honours and Masters’ students’ research. He acts as external examiner for Wits Business School and UCT Graduate School of Business.  He also moderates courses, and frequently presents workshops in Namibia for the NUST Graduate School of Business.

Andrew’s business career spans many years, including experience in retailing with the Foschini Group, general management and directorship of Avis Truck Rental & Leasing, financial services and property finance at Investec Bank, IT and banking systems at IBM, financial investment and life assurance at Liberty Life, before joining Wits University.

Andrew holds B.Bus.Sc.Hons and M.B.A. degrees, from UCT and Wits Business School respectively.

Andrew enjoys shopping for wines, cheeses and most foods at PicknPay!

Senior Partner – FutureWorld International, entrepreneur, businessman, futurist and business strategist

A futurist, business strategist, public speaker, businessman and entrepreneur, Anton engages with clients across industries and around the world. He has gained step-change business experience in a varied and successful professional, entrepreneurial and business career. Anton delivers insightful value to global clients, across many industries and market sectors. Most recently he served as Managing Director of core divisions of Citadel Private Client Wealth Management. He has also served as Managing Partner of a large legal practice and Managing Director of a major property management business. He has served as President of a national property owners association, representing property interests worth $60 billion. Anton currently also serves as advisor to several businesses and families, and serves on the Board of Governors of an educational institution.

Anton passionately advises businesses on strategic thinking and future innovative growth imperatives to drive sustainable growth and long term relevance in a changing world. He has an insightful understanding of a wide range of industries, from services, the professions, property, law, financial services, resources, FMCG, logistics and energy.

Anton is an inspiring, spirited communicator and an acclaimed speaker and facilitator at corporate events and strategic initiatives. He has lectured at the University of Cape Town Business School and The Gordon Institute of Business Science. He lectures regularly for WITS Business School, Duke CE of the USA, Oxford University Business School, London Business School and the India School of Business in Hyderabad.

Anton’s personal interests include scuba diving and underwater photography, wildlife, yachting, golf and international travel.

Les was born in the UK, has lived in Australia and New Zealand but spent her formative years in South Africa. After graduating from the University of Natal, Pietermaritzburg, Les took up a career in newspapers, first as a sub-editor, arts editor and columnist and then a senior magazine editor. A career in magazines and radio led her to a 10 year career in investigative television. She is a former reporter and director on South Africa’s most influential investigative news programme, Carte Blanche; she has directed and scripted several educational videos for universities,  a regular lecturer in executive short courses at Wits business school, Rhodes Business School and the GSB.

She is a former senior script-writer and final mix director on SABC3’s magazine show Top Billing, Top Travel, and Presenter Search;

She is also a copywriter for print advertising: clients include Touchline, One & Only, Hang Ten, One & Only Cape Town, Shimansky.

She is the former Bureau Chief of Cosmopolitan magazine, Editor of award-winning Sunday Life, quarterly magazine Icon and currently the editor of the award-winning luxury magazine Private Edition, Private Time and Private Departures, magazines distributed to top tier executives;

Les is a communications coach to a number of executives, a feature writer, columnist and author, MC and key note speaker

She is the director of a media and communications company Write Angles Editing: Media consultant/trainer/coach to several top companies including; Engen, Shell, Mastercard, NNR, La Motte, TWP Projects, Prudential, Sanlam, GSB, TFG etc.

She is currently the Head of Strategic Communications for Virgin Active SA and is a specialist in resolving crises for the company.

Business Simulations

Eric Proudfoot has over 20 years business experience ranging from executive management to organisational development. Eric is an Executive at Stoke Pty (Ltd), a management consultancy that specialises in business leadership, people development, facilitation and public speaking. Some of the clients Eric has worked for include, ABSA, Standard Bank, Sasol, SBSA Ops in Africa, Steffanutti Stocks, Murray & Roberts, Medscheme, and Deloitte. In addition, Eric works with Wits Business School (WBS), Gordon Institute of Business Science (GIBS) and as a guest lecturer on the MBA program at the London Business School (LBS) in London.

In addition to a BSc in Quantity Surveying, Eric has many years of corporate, multinational experience. He has worked in Executive Management in both South Africa and the USA, managing a large IT company with both local and international shareholders before ‘retiring’ to teach Leadership. Eric is a director and shareholder of a property company and a loyalty business.

Eric is passionate about sport and leadership in sport and continues to look for ways to illustrate the lessons that sport teaches us in both our personal and business lives. This blend of business experience, entrepreneurship and passion for sport gives Eric his unique ability to connect with his clients.

Eric lives by the motto ‘fun with a serious intent’ and it is with this belief that he combines a professional learning experience with fun.

Entrepreneurial Finance

Max MacKenzie was brought up in Zimbabwe where he attended Plum tree school. After that he read for a Bachelor of Commerce degree at the University of Natal (Pietermaritzburg). He did a brief spell as a school teacher before entering the commercial world as an accountant. Over eight years he held a broad range of financial positions across several different industries (retail, financial, leisure and services) working in both the UK and Zimbabwe. His last commercial position was that of financial manager in a service industry, which he held for three years.

Eleven years ago he came to Johannesburg to study for his MBA and really enjoyed the experience. On graduation he was offered a position on the staff to lecture accounting and finance. During his long association with Wits Business School Max has held several positions and taught across a broad spectrum of levels. He gets great enjoyment from demystifying introductory finance and the more specialised work he does in Strategic and Project Finance.

Max is currently working as a freelance educator and continuing to pursue his passions for finance and developing people. He is also enjoying searching for a more obvious link between the classroom and the operational success of the organisation as he believes this is an opportunity for improvement in most training and development initiatives. His interest in the numbers currently sits with statistics and analytics as a bridge between the boardroom and operational KPI’s. Max has twice received the prestigious full-time lecturer of the year award from WBS.

Programme Director

Terence Okeke Taylor worked on Wall Street as a Financial Analyst at Donaldson, Lufkin and Jenrette (DLJ) prior to attending HBS. He was responsible for the financial modeling and valuation analysis for capital raising deals for several firms across several industries during his two years at DLJ.

He then worked with CitiGroup in its Emerging Markets businesses in India, Mexico, Russia, and Singapore as a Global Emerging Markets Management Associate (GEMMA). He was then promoted to Vice President and headed Citibank Indonesia’s Risk Analysis Unit.   Mr. Taylor then made his first career switch and joined the entrepreneurial ranks when he became CFO for an Internet start-up looking to build a portal and a pan-African ISP business.  When the dotcom bubble busted and funding dried up for Internet start-ups, Mr. Taylor remained an entrepreneur, moved to South Africa and made his second career switch to management training and development.
He has been a facilitator, executive coach and lecturer since 2001. He has guest lectured at the Gordon Institute of Business Science (GIBS) since 2004 in Personal Mastery, Leadership, Management, Strategy, and Finance and was appointed to the GIBS faculty in January 2006.

He is an International Neuro-Linguistics Programming Training Association (INLPTA) certified Master NLP Practioner.

Finance and Value

Justin Spencer-Young specialises in VALUE. Researching it, understanding it, measuring it, finding it and creating it. Justin has lectured in finance and accounting for 6 years and talking value and value creation is what he enjoys most. He holds a BSc (Building) (Wits) and an MBA (Wits) and calls himself “a builder at heart” after spending several years in the commercial construction industry as a project manager.

In 2003 he started his own corporate finance consultant business and has been lecturing in the field of accounting and finance since 2006. As part of his consulting business he has been involved in numerous start-ups, growth business and corporates including Anglo American and Barloworld.

Justin lectures at Wits Business School (WBS) on the Masters in Business Administration (MBA), Management Advancement Programme (MAP), New Managers Programme (NMP) and various executive education courses.  On the WBS MBA Justin lectures on the Finance core courses and the Strategic Finance elective. Justin also lectures at the Gordon Institute of Business Science (GIBS) on the Programme in Management Development (PMD) and various other company specific finance programmes.

Justin has taught accounting and finance to management teams at the following companies: Supersport, Multichoice, Standard Bank, SBSA Ops in Africa, Anglo American, Anglo Platinum, Group 5, Murray & Roberts, Total, BMW, VW, ArcelorMittal and Vodacom.

Founder The Consultant Powerhouse

Vanessa Bluen, Managing Director of The Consultant Powerhouse, leads a talented team who design and implement customized learning solutions that shift individuals, teams and organizations to get where they want to be. Vanessa has managed to integrate what she loves doing, with her business focus- working with individuals in organizations at all levels to challenge their work and personal paradigms, build critical skills and play to their strengths. The Consultant Powerhouse approach challenges traditional training and development methodologies, where learning is not about teaching but about creating the context to explore solutions to impact results.

Vanessa’s academic achievements include an Honours degree in Psychology and a postgraduate qualification in Human Resource Management.  She held a post at the University of the Witwatersrand for five years, lecturing in Organizational Behaviour.  Many years as a corporate executive and successful entrepreneur have provided her with the business insight and experience to transform consultants and leaders into confident new economy business partners, adding value to their client’s success.

Vanessa has shared her expertise on numerous occasions in the media, including Summit TV, Invent Yourself, SAFM, Radio 702 and SABC 3’s 3Talk with Noeleen Maholwana Sangqu.  Articles on her work have appeared in The Business Times, The Star, Business Day and Finance Week.  Vanessa was profiled as one of fifty women in Lisel Erasmus-Kritzinger’s book ‘Inspirational  Women at Work; one of the country’s top 6 motivators by Femina Magazine and was elected as a finalist for Boss Of The Year 2005.

Programme Director

Prof. Rasoava Rijamampianina (Rija) is a Professor of Business Administration at the Wits Business School (South Africa). He was the Director of the Senior Executive Programme for Southern Africa – a joint initiative of the Wits Business School and Harvard Business School (USA) – and the former Academic Director at the Wits Business School (South Africa). He holds a DSSC and a DESCA from the National Institute of Accounting Science and Business Administration (Madagascar), a MBA from Otaru University of Commerce (Japan), and a DBA degree from Hokkaido University (Japan). Before joining Wits Business School, he was a Senior Research Associate in the Faculty of Economics and Business Administration at Hokkaido University (Japan). Rija has also been an auditor-consultant at Delta Audit Deloitte & Touche (Madagascar) for many years and the overseas consultant of the Indian Ocean Resources for Quality.

Rija’s research and teaching interests include multicultural/diversity management, organisational learning, organisational change, and human capital management. His work has resulted in numerous publications in scholarly journals and international conference proceedings.   Rija is a member of several international academic associations, such as Asian Academy of Management (AAM), the Association of Japanese Business Studies (AJBS), the Society for Intercultural Education, Training, and Research (SIETAR), the Southern Africa Institute for Management Scientists (SAIMS), and the Association to Advance Collegiate Schools of Business (AACSB).  He is fluent in French.

Credit and Risk

Christopher Whittle is a consultant and facilitator in the fields of strategy implementation, enterprise risk management and corporate finance.  He has a particular interest in public sector finance and management with a strong African focus.  He has an Honours degree (cum laude) from the University of Pretoria focusing on African Politics and Revolutions.   Christopher has consulted for a number of listed- and non-listed private sector companies in the fields of enterprise risk management and has lectured for Wits Business School and Alexander Forbes over the past 4 years.  Christopher has also facilitated risk and strategy projects in public sector entities such as the City of Johannesburg Treasury Department, Department of Trade and Industry subsidiaries and numerous municipalities.   His most recent engagements required establishing the risk framework and standards for large corporations and facilitating the risk identification process.

Christopher is a preferred facilitator in the fields of Corporate Finance and Budgeting and travels extensively in Africa and the Middle East for consulting and teaching engagements.

Christopher filled senior credit positions in ABSA Commercial Bank and Nedbank Corporate.  He has also been the CEO of various companies specialising in asset finance and has extensive experience in financial structuring and credit.  He was awarded the Nedbank and Institute of Bankers prizes for best student in Credit Risk Assessment and was involved in preparing students for the Institute’s examinations in the field of credit risk management.  He is currently enrolled for his PhD in Public Policy and is reading in the field of fiscal decentralisation.

Fintech

Darrel Orsmond is a Principal in the Banking Practice and joined Genesis Analytics in 2010 after a long career at Standard Bank, Personal and Business Banking. During his tenure at the bank, he was a member of Standard Bank’s Retail Executive Committee for 12 years, as well as a member of the Group Strategic Technology Forum and the Group Payments Committee, and was a sponsor of the Services Orientated Architecture Project. He also chaired the bank’s New Products Committee, MIS Committee and Retail Pricing Committee, and served as Head of Retail Pricing. In particular, he gained extensive experience in running income statement and balance sheet functions, and in product development and pricing.

Darrel has a rich understanding of the retail banking value chain, especially of the integration of capabilities and processes needed to support technology systems and to deliver on organisational goals. He has worked with the shaping and design of the business and operating model for Standard Bank (Retail). Since joining Genesis, Darrel has worked on a growth strategy for a bank in East Africa, advising on the segment approach, as well as on income statement and balance sheet scenarios for capital provision. This assignment required a multi-country plan in order to provide an operating model that would be consistent with the client’s organizational strategy.

Darrel also led a project to develop a set of strategic plans for a bank in Botswana, which required a focus on leveraging the bank’s key capabilities in order to grow and improve its profit performance. More recently, he advised a bank in West Africa on its inclusive banking strategy and its approach to mobile banking. He has also been involved in assessing the debt counselling industry in South Africa in order to recommend appropriate steps to improve the current performance for all stakeholders.   Darrel holds a Bachelor of Commerce degree from the University of Pretoria and a Master of Business Leadership degree from the University of South Africa (UNISA), having majored in International Financial Markets, Services Marketing and Strategic Technology.

Private Equity

Laurentius Human is the CEO of Inala Technologies.  Inala has 18 000 instalations across 18 network operators in 30 countries across Africa, Central America and the West Indies.  He has a BSc degree in electrical engineering from Stellenbosch University. His first job was as a telecoms engineer with Transtel. Since then, his career includes being COO and executive director of IPICO Inc. in Canada, CEO of Obsidian Asset Management in South Africa where he also worked as executive director of Worldwide Capital before becoming a senior advisor to ORACA Research in the UK.

Laurentius brings investor and CEO perspectives to his areas of strength which include:

• Intimate knowledge of ICT business models
• Executive management of high growth companies
• Leading from a Board Perspective
• Technology Management
• Telecommunications
• Mergers and Acquisitions
• Private Equity
• Strategy Execution
• Capital Raising and Deal Structuring
• Business in emerging markets with a strong bent towards Africa

International Capital Markets

Dr. Simon Shapiro was the chairman of the Bond Exchange of South Africa, and Group Treasurer and Chief Information Officer of Investec Bank before setting up a consultancy in London where his clients include  Royal Bank of Scotland, Macquarie Bank, First National Bank, and Investec Bank.  Recent consulting assignments include: risk, finance and treasury transformation programmes; innovation processes in retail banks; and peer-to-peer financing.    Simon’s speciality is in financial markets, innovation and strategic transformation. Invariably these have a high reliance on information technology where Simon has a solid track record.  Simon is unique in that he has developed and headed a full treasury, managed the enterprise IT function and aligned the disparate operations of Investec over two decades of intense growth.

Simon’s academic interests are aligned to his consulting business.  He is presently completing a DBA at Henley Business School and the International Capital Markets Academy. The research topic is “Investigating the relationship between stakeholder orientation and performance in large global banks between 2005 and 2009.” In conducting the research Simon has become an expert in the field of managing through the financial crisis and the regulatory response.

Wealth and Risk

Prof.  Steve Thomas is Professor of Finance and Course Director for the EMBA and Dubai MBA at Cass Business School, City University of London.  He joined Cass in February 2007, after being Professor of Financial Markets at Southampton University since 1996, and prior to that at the University of Wales, Swansea, from 1992. He is a member of the editorial board of the Journal of Business Finance and Accounting and in a recent review was ranked 11th in Europe for finance research. Since 1988, Steve has been consulting editor of a range of credit publications for FT Interactive Data. He is an examiner for the Investment Management Certificate of the Society of Investment Professionals, and author of the accompanying Official Training Manual.

Steve’s directorships include:

• Bear Stearns Global Alpha Macro Hedge Fund, London, 2007
• Director, Firecrest Hambro, (Private Client Investment Management), 2006
• Member, Investment Committee, Hasley Investment Management
• Director, Solent Systematic Trading Strategies

His academic prizes include:

• Best Paper, Global Finance Conference, Dublin, 2005
• Best Market MicroStructure Paper, Mid-West Finance Meetings, Chicago, 2006

Client Engagement

Sue has successfully run her own training and development company for the past 15 years.  She has worked on a number of international projects that have allowed her to experience many levels of management and leadership.  She holds the sales agency for Huthwiate International for Africa.  In Sue’s role as business owner she develops, delivers and coaches various levels of learners to reach their potential and develop skills.   She is very involved in youth skills development and runs a number of life skills programmes.   She is also involved in mentoring young ladie.

Sue is passionate about skills implementation and the behavioural changes that are necessary to ensure success for staff.   She is passionate about excellent Customer Service and enjoys imparting her knowledge in this area.  Sue has worked  with different levels of leadership within organisations. She builds easy relationships based on trust and transparency.

Sue has worked in the sales environment for many years and has been involved in  developing brand new sales teams into high-powered teams.    Sue is involved in developing sales people across all levels – from new sales people who need basic skills to Key Account managers and Sales Directors who require major sales skills; Key Account Management; negotiation skills and Sales leadership skills.

Sue is responsible for the development of her own team of facilitators and the enhancement of their skills.  She is involved in coaching this team and ensuring they deliver quality programmes

Coaching is a passion of Sue’s and she  has coached both sales teams and leadership teams to ensure behavioural change.  Sue is very aware and drives the fact that learning needs the support of coaching in order to affect a culture and behavioural change within an organisation

Brian Simelane is the founder and head of Learning & Simulations (Pty) Ltd – (LearningSims) started its existence in 2006 as the training division of SwitchMark Consulting CC. SwitchMark was started by 6 former RAU students (Ayo Kolawole, Brian Simelane, Dalton Lunga, Lebo Senokoanyane, Nathi Nala and Vuyisile Mfecane). After 2010 SwitchMark was rebranded and re-launched as multiple business. LearningSims is the business focusing on learning innovation.

Over the years we have had clients across a variety of industries and ranging from local companies to multi-nationals. The Simulation Course has been adopted by Wits Business School for their MBA, MAP, PDM and other Executive Education programs as a testament to the effectiveness of business simulations in learning and the high standard of facilitation delivered by LearningSims.

LearningSims has set a vision of being a leading contributor to learning innovation in Africa. We are always embracing and developing further upon the available technology to enhance learning and the solving of business and societal problems. We pride ourselves in being responsive to the needs of our clients and the ever changing environment. We are excited about where learning is going in the future!

David successfully managed a large government department during South Africa’s transition from apartheid to democracy, established negotiation training and consulting companies and has taught thousands of students across four continents.

David brings to teaching and coaching well-grounded knowledge of human behaviour, and a wealth of negotiation and conflict resolution experience spanning most public and private sector disciplines. Having taught extensively in Africa, Europe and Asia, he has developed a sensitivity for and understanding of culture as an important determinant of business success in a global economy. Over the past 20 years he has, apart from his well-proven teaching expertise displayed considerable entrepreneurial skills in, establishing numerous negotiation training and consulting companies, and very successfully restructuring numerous companies. The legacy he is leaving by virtue of his different teaching and coaching endeavours has spawned a constant steam of testimonials from course participants that have derived great vocational and personal benefit. Furthermore, he has, together with the highly respected international expert on creativity and innovation, Dr Kobus Neethling, inspired governments and corporates to adopt innovative new ways of approaching their business.

David qualified cum laude as Psychologist and Educationist at Stellenbosch University. He practiced psychology for 15 years, spent 10 years in government as Director-General of Communication during the transition from apartheid to democracy, established a number of negotiation, training and consulting companies, and has since 1996 taught negotiation, conflict dispute resolution and leadership at business schools in South Africa, Belgium, Russia, China, Ireland and Hungary, often receiving best teacher awards.

He regularly attends negotiation courses at Harvard University and MIT, courses that inter alia focus on training in corporate negotiation, dealing with angry publics and difficult business conversations.

Apart from leading and transforming a government department, he was responsible for the design and implementation of the largest opinion polls ever in South Africa; polls crucial to plotting a peaceful transition to a non-racial, non-sexist democracy. He worked with Nelson Mandela and Thabo Mbeki, as well as Marti Atasari on the Namibian voter education campaign; 97% registered Namibians casting their vote.

In 1993 the Public Relations Institute of South Africa recognised his communication skills when adjudging him runner-up to the CEO of Toyota (South Africa) for the Communicator of the Year Award

Brian Ganson is Adjuct Associate Professor of Negotiation and Conflict Mangement at the Graduate School of Business, University of Cape Town. He also holds appointments as Head of the Africa Center for Dispute Settlement and Extraordinary Associate Professor at the University of Stellenbosch Business School; Senior Fellow, Council on Emerging Market Enterprises of the Fletcher School, Tufts University; and Research Associate with the Center on Conflict, Development and Peacebuilding of the Graduate Institute Geneva. He has trained business executives, diplomats, attorneys and civil society leaders in negotiation and conflict management through the Harvard Negotiation Project and other leading institutions for more than 25 years.

An expert on socio-political risk management, conflict prevention, collaboration and third party roles in post-conflict and other complex environments, he consults to companies, governments, international organisations and civil society. Examples of his advisory work include assessing with an international gold mining company conflict risks in a West African country; exploring with a development NGO strategies for mining affecting communities in the DRC; conducting a 360° stakeholder survey to identify the barriers to development of a comprehensive extractive industries policy in a Latin American country; and helping ameliorate social conflict with a development agency in Kosovo engaged in large-scale agricultural development projects. He has counseled UN agencies on their operations in the context of violent socio-political conflicts; advised UNDP on their extractives industries strategy for Africa; and was Chair of the Expert Panel for the evaluation of the work of the Food and Agriculture Organization of the United Nations in post-crisis transition. His work helps multi-national corporations, development agencies, and inter-governmental organizations meet their full range of goals in emerging economies and post-conflict societies.

His forthcoming book (with Achim Wennmann) is entitled Business and Conflict in Fragile States. Among other publications, he is also editor and lead author of the book, Management in Complex Environments: Questions for Leaders.

Barney Jordaan holds a BA (Law) LLB (cum laude) and Doctorate in law from Stellenbosch University, South Africa and was admitted to legal practice in 1982. He was appointed in 1983 as senior lecturer in law at the same university teaching contract law, intellectual property law and employment law. He was promoted to full professor of law in 1990, a position he held until 1997, when he entered practice as a specialist in the areas of employment relations, negotiation, mediation and conflict management. He is currently professor extraordinaire at the Graduate School of Business of Stellenbosch University (USB) where he teaches negotiation, conflict management and mediation on the MBA and executive education programmes. He is also teaching fellow at the Graduate School of Business of the University of Cape Town. At the USB he heads up the school’s Africa Centre for Dispute Settlement. The Centre is an African hub for academic research, development and teaching of dispute settlement theory and practice. One of its main activities is the training of civil / commercial mediators. Barney also holds appointments at Vlerick Business School in Belgium and the University of Nova Garcia in Slovenia.

Apart from his academic involvement, Barney is a director and co-founder of Maserumule Consulting, Learning & Organisational Growth, a leading South African consulting firm with offices in Cape Town and Johannesburg. He advises clients on negotiation strategy and preparation, business re-organisation and restructuring, employment law and employment relations, conflict prevention and resolution, and collaborative business practice. His clients span several industries, including media, insurance, retail, mining, shipping, fishing, banking and telecommunications. He has published widely and is co-author of a number of leading academic and other works.

He is a senior arbitrator and mediator, having been involved in ADR since 1987. He is certified by the International Mediation Institute in the Hague and the ADR Group (UK) as commercial mediator of international standing. Since May 2011 he acts as external consultant to the World Bank Group’s Office of Mediation Services. He is listed in the 2011, 2012 and 2013 Who’s Who Legal (Commercial Mediators) of the International Bar Association, one of five in South Africa. He is regional representative of the International Bar Association’s Mediation committee, board member of the African Mediation Association and sub-Saharan representative of the International Association for Conflict Management.

Grant is the CEO of IC Growth Group, and Infochoice Growth (Pty) Ltd. He is also a Visiting Professor and a part-time Senior Lecturer in Strategy & International Business.   He has a background in strategy, leadership development and general management, and global experience in financial services, management consulting and corporate education, with extensive experience in Australia and South Africa.   Grant specialises in strategy development and delivery, change management and in leadership performance and growth in executive programme delivery. He has a particular interest in strategic behaviour and organisational dynamics.   After finishing his honours degree in Computer Science at the University of Cape Town, Grant moved to Australia, where he worked as a vice president for Citibank, and as a partner for the Centre for Corporate Strategy.

He returned to South Africa in 1997 as a partner at Accenture. In 1999, he established Netchoice, an ecommerce infomediary service, followed by Infochoice, a research, education and consulting organisation, and IC Growth Group, which focuses on strategic insights and leadership development.   He has served as a faculty member of Citibank’s Asia-Pacific Banking Education Institute, and Duke Corporate Education’s Global Learning Resource Network.   He holds a BA (with majors in Economics, Computer Science, and Psychology) and a BSc Honours degree (Computer Science) from the University of Cape Town, as well as an MA (Psychology) and an MBA from Sydney University. He holds a PhD from the University of Johannesburg, with a research focus in strategic leadership.   Grant consults in South Africa and internationally with leaders of listed companies and public sector organisations.

Recent publications include The Relationship between Personality Type and Leadership Focus, SA Journal of HRM, 2006; A Stakeholder Approach to Engaging with Strategy, WBS Journal, 2008; Innovation and Sustainability through Effective Life-cycle Management, WBS Journal, 2008; Engaging your Client in the Professional Consulting Process, WBS Journal, 2008; Business resilience in the face of constant global change, WBS Journal, 2008; Strategic Conversations to Succeed in a Turbulent World, WBS Journal 2009; Personality Type and Leadership Focus: Relationship between Self and Line-Manager Perceptions, SA Journal of HRM, 2009; Recombine Distinctive Competencies with Passion to Unlock Value and Create New Business, WBS Journal, 2009; Culture Surveys & People Strategy for Organisational Sustainability, WBS Journal, 2010; Are You The Architect Of Your Organisation’s Business Model, WBS Journal, 2011; Is Your Governance of Change Building Organisational Resilience, WBS Journal, 2011; How Does Ecological Leadership Fit Into Your Winning Strategy, WBS Journal, 2011; Values & Value Transformation in the Global Village, WBS Journal, 2012; Leading Strategically For Sustainable Success, WBS Journal, 2012; The Art & Science of Strategy Facilitation, WBS Journal, 2012.

Prof. Walter R. J. Baets past Dean/Director of the Graduate School of Business of the University of Cape Town, Allan Gray Chair in Values Based Leadership. Previously he was Associate Dean at Euromed Management Marseille, first for programs, then for research and eventually for social responsibility and innovation. Before joining Euromed Management, he held academic positions in Belgium, the Netherlands and Spain, and he has more than 10 years of corporate experience.  He graduated in Econometrics and Operations Research at the University of Antwerp (Belgium) and did postgraduate studies in Business Administration at Warwick Business School (UK).  He was awarded a PhD from the University of Warwick in Industrial and Business Studies and a Habilitation (Senior Doctorate) of Paul Cezanne University, Aix-Marseille III, France (on the quantum interpretation of innovation).  He has been a Visiting Professor in France, Belgium, India, Russia and the US. Most of his professional experience was acquired in the telecommunications and banking sector.  He has substantial experience in management development activities in Russia and the Arab world.

From the very beginning of his academic career he has developed a keen interest and research output in the consequences of complexity (theory) on management, leadership and innovation. Already in 1998, he published “Organizational Learning and Knowledge Technologies in a Dynamic Environment” with Kluwer Academic a profoundly researched academic investigation in complexity theory and the impact on organizational learning and knowledge management in particular.

Many of his publications have deepened this understanding. He was amongst others invited, also in 1998, to be guest editor of a special issue of Accounting, Management and Information Technology on Complexity in Management. He was the author of “Complexity, Organisations and Learning: the quantum interpretation of business”, published in 2006 with Routledge.  He co-authored with Gert Van der Linden “The Hybrid Business School: Developing knowledge management through management learning”, published by Prentice-Hall in 2000 and “Virtual Corporate Universities”, published 2003 by Kluwer Academic.

Along with Bob Galliers, Walter co-edited “Information Technology and Organizational Transformation: Innovation for the 21^st Century Organization” also published in 1998 by Wiley.  In 1999, he edited “Complexity and Management: A collection of essays”, published by World Scientific Publishing. Recently his latest book was published with Springer (2005): “Knowledge Management and Management Learning: Extending the Horizons of Knowledge-Based Management”. He co-authored with Erna Oldenboom: Rethinking growth: social intrapreneurship for sustainable performance (Palgrave MacMillan, 2009), and recently, again with Erna Oldenboom a free downloadable book: Values Based Leadership in Business Model Innovation (Bookboon, 2013, https://bit.ly/wbvblibi).

His research interests include: (Business Model) Innovation and Knowledge Management; Complexity, chaos and change (with a focus on values based leadership); A quantum interpretation of management, with a focus on consciousness as a corporate driver.

He is a an associate editor for Information & Management, member of the International Editorial Board of the Journal of Strategic Information Systems, the International Journal on Spirituality and Organizational Leadership, the International Journal of Complexity in Leadership and Management, Systèmes d’Information et Management. He has published more than 70 peer reviewed journal articles and more than 10 books. He is an NRF (National Research Foundation of South Africa) rated researcher, with extensive experience in executive education.

Lloyd Chapman is an executive coach, organisational architect and certified personal fitness trainer.   He has 22 years business experience in leading, managing and implementing strategy, large scale organisational change, mergers and acquisitions, business process re-engineering, workflow implementations and various other IT projects. He specialises in executive coaching, coaching executive teams, work based learning and stress management.  He has coached Executives and executive teams in the United Kingdom, the Netherlands, South Africa, Lesotho, Malawi, Mozambique, Zambia, Tanzania, Uganda, Mauritius and Ghana.  He was the first person in the world to qualify with a Professional Doctorate in Executive Coaching through Middlesex University and the National Centre for Work Based Learning in the United Kingdom.  For his doctoral thesis he developed and researched the Integrated Experiential Coaching Model, an experiential learning model that integrates strategy formulation and implementation in the context of managerial complexity. His post-doctoral research interest (in collaboration with the University of Cape Town’s Research Unit for Exercise Science and Sports Medicine) is in how high levels of stress affect an executive’s heart rate variability, which in turn inhibits optical cortical (logical) functioning.

He lectures at the Stellenbosch Graduate Schools of Business in Coaching and on their Executive Development Program.  As well as being a quest lecturer at the University of Cape Town, the DA Vinci Institute for Technology Management, the University of South Africa’s Department of Industrial Psychology and Prince Sultan College in Saudi Arabia.    He is a member of the Coaching and Mentoring Society of South Africa (COMENSA) and co-chaired the Research and Definitions Committee.