Sean Temlett is a lecturer in strategy, marketing and innovation at the Wits Business School. He holds a MBA from WBS and achieved distinction in his research thesis titled “Customer Satisfaction and how it affects Profitability in SA Banks”. He is also a visiting lecturer at UCT GSB and a research fellow at Duke, The Fuqua School of Business.
Sean has 14 years experience in retail and investment banking, culminating in the development of a full transactional banking capability for Investec Bank and a gold medal award for the bank from The International Retail Banker for the most profitable new retail banking product in 2000. Prior to that Sean spent 10 years in retail banking where he became the youngest ever recipient of the Permanent Bank chairman’s award for the most outstanding employee in the group and recipient of the Old Mutual Business Builder of the year award. Together with Gail Kelly (now CEO of Westpac in Australia) he negotiated and implemented South Africa’s first co-branded Visa Card; the SBSA Ops in Africa Voyager Visa product suite.
Sean joined WBS in 2002 and in 2004 and 2007 he was awarded the WBS Award for the best full-time lecturer at the School. Sean completed a year-long sabbatical at Duke University where he attended the PhD programme in strategy and innovation. He is currently a PhD candidate at Wits completing a longitudinal investigation of endowment traps in SA banks.